The training never stops at PSG. We believe that the delivery of superior service starts with superior training that holds our employees to a higher standard. Unlike most other security firms, we’ve not satisfied with just meeting the minimum training requirements of the state where we operate.
We know that by elevating the level of training provided to our employees, we provide superior service to our clients.
Our approach to training is balanced, with a strong emphasis on instructor-led programs. Again, this differentiates us from other firms. Their training has taken out the human element to cut costs rather than improve service. At PSG, the bulk of our training is conducted in a classroom environment and only augmented by web-based classes. We give our employees the tools they need to excel—for us, for them and for you.
We know your facility is different from others and has unique requirements. At PSG, on-the-job training is conducted by a manager who is fully aware of your individual requirements. This personalized approach to training gives you confidence that we’ve taken the time to ensure your assigned officers are aware of your needs and have the tools to perform their duties to your specifications.
We develop an individualized program just for you, fully document the process and update it annually, and we get your approval before implementation.